‘The science-fiction writer Arthur C. Clarke once asked, “Can the synthesis of man and machine ever be stable, or will the purely organic component become such a hindrance that it has to be discarded?” In the business world at least, no stability in the division of work between human and computer seems in the offing. The prevailing methods of computerized communication and coordination pretty much ensure that the role of people will go on shrinking. We’ve designed a system that discards us.’