The word ‘quality’ means different things in America, Korea, Japan and China.

Successful organizations often beat the competition by turning the buffet problem upside down. “Let’s make these the best mashed potatoes in town–who knows, next time, that guy out front will bring his friends.”

“But hockey’s version of the sabermetrics movement has shown the dump-and-chase maxim to be the natural analogue to baseball’s devotion to the sacrifice bunt — a needless waste of the game’s most precious commodity (possessions in hockey; outs in baseball) for a small benefit. More than ever before, winning in today’s NHL means holding on to the puck.”

“There’s a masculinist tinge to some of the smugger atheists that I think deserves closer examination. And I think that affects the arguments of the more articulate theists to their detriment. What, after all, is the problem with arguing from experience, talking about one’s own soul’s longings? The problem, I suspect, is partly that it all sounds rather feminine.”

“On the average, five times as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.” — David Ogilvy